1. Senior Recruitment Officer

a. Job description

• Coordinate and execute local and overseas recruitment campaigns under the supervision of the HR Managers.
• Maintain an updated roster of participant placements and potential job opportunities.
• Identify suitable recruitment channels and design appropriate advertisements.
• Execute pre-screening and/or final phone/face-to-face interviews for junior & mid-level positions and support all parties concerned with the assessment.
• Proactively coordinate with departments/hiring managers for interviews.
• Ensure all vacancies are filled with suitable candidates within the targeted time.
• Ensure all recruitment policies, procedures and techniques are adhered to and recommend improvements.
• Maintain an active and organised data bank of applicants for various positions.
• Prepare monthly and weekly reports.
• Work with other HC colleagues and other colleagues in the firm to facilitate successful employee orientation and on boarding procedures.
• Assist in HR communication, campus recruitment programs and social recruitment events.
• Prepare expense reports of related activities for approval and payment.
• Prepare and process procedures to obtain work permits, visa and residence permits and provide relocation assistance for expatriates.
• Regularly update professional knowledge by participating in educational opportunities.
• Protect the organisation's value by keeping information confidential.
• Perform other tasks assigned by HC managers as required.

b. Job requirements

• Bachelor Degree in HR management, or business administration.
• At least 3 to 5 years’ relevant work experience in recruitment.
• Ability to work on multiple projects.
• A proactive approach combined with common sense.
• Excellent communication in both English and Vietnamese.
• Proficiency with Microsoft applications and knowledge of database; Expert user of MS Excel and numerically inclined.
• Detailed, well-organised and able to work independently.
• Excellent interpersonal skills.

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2. Learning & Development Officer

a. Job description

The L&D Officer will report to the L&D Supervisor and Manager. Main responsibilities include:

• Administration of training events. This includes preparation work before, during and after training events
• Liaison work with participants in, and instructors of, training events
• Monitoring and updating participants’ completion of their training
• Summarising the training evaluation forms
• Verifying and submitting expenses claims by participants and instructors for training events
• Collating data and information for L&D reports
• Preparing training documentation such as instructor manuals, hand-outs/notes for participants, and other support materials
• Scheduling training sessions and sending notification to participants
• Coordinating the preparation of training sessions, finding training rooms, ensuring the presence of all necessary equipment and catering arrangements where applicable
• Preparing and distributing training certificates where necessary
• Taking care of administrative tasks such as responding to emails, and letters, and providing the L&D supervisor or manager with general administrative support
• Performing other tasks as requested

b. Job requirements

• Tertiary qualification in English or Business Administration
• At least one year of experience in a similar position at an international organisation
• Strong written and oral communication skills
• Very good command of both Vietnamese and English
• Ability to speak in public
• Strong client service attitude
• Highly organised, punctual and responsible
• Good computer skills
• Ability to work under high pressure
• Team worker
• Attention to details
• Ability to travel

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3. Manager in International Assignment Services (“IAS”)

a. Job description

b. Job requirements

• Recognised university degree and/or professional accounting qualification

• Strong business and technical knowledge with at least four to six years of experience in personal tax, ideally in a professional services organisation

• Dynamic leadership qualities, people-oriented and driven to create strong client relationships

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4. Risk and Quality Manager

a. Job description

- Project management of various projects, tasks and deliverables within deadlines
- Draft reports and deliverables related to risk and quality of the firm
- Provide consultation of R&Q and independence matters to internal clients
- Proactive research and extensive reading to acquire knowledge and understanding of risk management procedures
- Monitor compliance by the Firm of local law and regulation and global policies
- Implement remediation actions for areas that need to be strengthened, enhanced and/or improved for efficiency and effectiveness

b. Job requirements

- Strong project management skill
- University degree in Economics, Accounting, Auditing, Finance, Banking or Commerce
- Good spoken and written English
- Keen and proactive to learn and continuously develop technical knowledge
- Experienced seniors and supervisors will also be considered, on a case by case basis

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5. Learning and Development Manager

a. Job description

Reporting to the Human Capital Director, the L&D Manager is responsible for creating and implementing development programs and overseeing the development of careers. The L&D Manager provides proactive and consultative L&D services to the Lines of Services (LoS), with the support of the Human Capital (HC) team, and peers across the country to ensure commonality and consistency of the PwC HC approach across the business. This is accomplished through:

• Maintaining and or enhancing the existing L&D infrastructure;
• Managing all aspects of the training cycle (TNA, course development, implementation and delivery, monitoring and evaluation);
• Ensuring quality delivery of development programs, conferences, workshops;
• Monitoring and updating of L&D policies including ensuring consistency of the SEAPEN L&D policies;
• Providing guidance to L&D policies, programs and processes as necessary while ensuring alignment with local and global strategies;
• Partnering with LoS leadership and partners to support the LoS business strategy, with a particular focus on the Development elements;
• Working collaboratively with the L&D Senior Manager, HC colleagues, peers in all offices;
• Timely submission of global reporting and internal reporting requirements;
• Preparing and monitoring of L&D budgets;
• Managing and coaching L&D team members;
• Participating, when required, in HC and non-HC projects and initiatives, local and national, as needed.

Professional Attributes:

• Experience in delivering high quality L&D support and a history of forging strong relationships;
• Experience in the core areas of coaching, performance management, talent management, change consulting, people development and diversity and engagement;
• Comfortable in complex environments;
• Ability to demonstrate commercial understanding of the business coupled with an appetite to build a deep appreciation of the professional services sector;
• Team player who is willing to work hard to build strong and productive relationships at all levels within the LoS and wider firm;
• Proven ability to coach senior individuals and influence as appropriate to ensure successful outcomes;
• A change manager and project leader, with the credibility to influence at all levels within the firm.

b. Job requirements

• Undergraduate degree specializing in Human Resources, Auditing, Accounting, Finance or other relevant fields;
• A minimum of 5+ years of experience in training and development, organisational development, or relevant fields;
• Demonstrated steady progression and advancement with increased responsibilities;
• A history of success in securing commitment and support for training & development initiatives;
• Experience in the execution of all facets of training & development;
• The ability to communicate effectively in English and Vietnamese, consult with others, build relationships, facilitate group discussions, deliver presentations and understand change management;
• Excellent judgment and strong problem solving skills, including the ability to analyse and understand the financial impact of relevant options;
• Ability to motivate and effectively coach others;
• Professionalism and integrity;
• Ability to perform under time constraints to meet deadlines;
• A proven track record in conflict resolution;
• Excellent organisation and planning skills to manage complex projects;
• The ability and desire to work effectively in a matrix organization

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