ZALORA Story 

ZALORA Group is Asia’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Thailand, Vietnam and Hong Kong where it operates as ZALORA and in Australia and New Zealand where it operates as THE ICONIC. Employing more than 2,000 people in 9 countries, ZALORA Group’s localised sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. 

ZALORA Group has been redefining online fashion throughout Asia by providing the very best in high-street style and trends, innovative technology and customer service. 

In 2015, ZALORA became part of The Global Fashion Group (GFG), the world’s leading fashion group for emerging markets. GFG operates across 5 regions covering 27 countries through ZALORA, Dafiti, Lamoda, Namshi and Jabong, catering to the fashion needs of 2.5 billion people. 

ZALORA Values

We are Customer-centred

We know that the business is not just about us. We seek what is best for our customers, the life blood of our business.

We act like Owners

By embracing ownership we adopt entrepreneurial thinking and behaviour.

We strive for Excellence

We are tenacious in pursuing greatness in our work and we have an insatiable thirst to always be the best in what we do.

We keep innovating

We are encouraged to challenge ourselves and each other, and to challenge prevailing assumptions when warranted and suggest better approaches when needed to advance innovation.

We maintain Unwavering Integrity

We are straightforward and transparent in all our collaboration. Above all we see honesty and integrity as the bedrock of any stakeholder relationship.

We work and have fun as a Team

Endeavouring to be the best is a lot of work and by working together as a TEAM we do things better, faster and accomplish bigger things. Above all we provide an environment that is fun to help bring out the best in every ZALORIAN.

ZALORA Vietnam is looking for positions

1. Business Intelligence (BI) Analyst

Location: Ho Chi Minh City

https://www.facebook.com/zaloravietnamcareers/

Job Description

• Own the design, development, and maintenance of metrics, reports, and dashboards to drive key business decisions
• Apply data mining, quantitative analysis, and statistics to understand and influence customer shopping behavior
• Develop recommendations to improve ecommerce business performance through automated and ad hoc analyses
• Evaluate available data sources such as point-of-sale data, CRM data, and the data warehouse and develop reliable, actionable reporting
• Simplify business processes by automating the gathering, analysis, and reporting of metrics

Basic Requirements

• 2+ years’ experience as data analyst, BI engineer, BI analyst, business analyst, or similar function
• Bachelor's degree in analytical field such as Computer Science, Engineering, Economics, Operations, Statistics, or Mathematics
• Experience in building and querying databases such as SQL Server, Oracle, etc. to drive business 
• Effective communication in English & Vietnamese

Desired Requirements

• Experience in E-commerce / on-line company
• Analytical mind-set and ability to see the big picture
• Detail-oriented and must have an aptitude for solving problems. The role will require the ability to extract data from various sources and to design/construct/execute complex analyses to finally come up with data/reports that help solve the business problem
• Ability to apply analytical, computer, statistical and quantitative problem solving skills is required
• Ability to work effectively in a multi-task, high volume environment
• Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations

2. Buying Assistant (Menswear Apparel Team)

Location: Ho Chi Minh City

https://www.facebook.com/zaloravietnamcareers/

Job Description:

• Menswear Apparel Assistant at ZALORA is the key to support our rapidly growing organization.
• The ideal candidate will be highly-motivated and a detailed-obsessed self-starter.
• As a Menswear Apparel Assistant, you will be tasked with all aspects of buying job under supervision of respective buyer including but not limited to, administrative tasks, quality control and order follow-up.
• Help the Buyers maintain vendor relationships via outreach and attending meetings.
• Help Buyers with managing product assortment, timelines, and managing business terms and conditions with partners.
• Help buyers communicate with suppliers/partners and manage all related administrative tasks.
• Help buyers with buy planning, marketing, and finance teams on execution of daily interactions based on marketing inputs, historic sales data, and new business insights.
• Work with Buying Operations, Buy Planning, and Operations teams to help manage inventory levels and replenishments with buyer supervision.
• Help buyers communicate and manage all buying related administrative tasks.
• Work with Warehouse team to return and transfer products to and from suppliers.

Requirements:

• Strong Microsoft Excel skills, time management and organization skills.
• Good communication skills
• Demonstrate knowledge of the basic buying acumen and knowledge of product trends.
• Enthusiasm and aptitude for working in a fast-paced, collaborative, start-up environment.
• Must be highly self-directed, proactive, results-oriented, and able to work at both strategic and tactical levels.

3. Customer Relationship Management (CRM) Intern

Department               :           Marketing

Level                           :           Intern

Report to                    :           CRM Channel Lead

Allowance                 :           VND 3,150,000/month

Location                     :           Ho Chi Minh City

Job Description:

CRM is a channel within Online Marketing responsible for customer conversion and customer retention via email marketing and mobile marketing (SMS and Apps notifications)

• Execution of CRM campaigns via its respective channels
• Involve in full campaign process including: Analysis, Hypothesis, Planning, Visuals, Execution and Review
• Coordinate closely with Campaign Group within Marketing to align campaign push on all-site level
• Coordinate with other departments outside of Marketing including Product Management, Customer Service, Customer Experience and Operations to ensure customer-focused direction
• Campaign analysis and reports
• Special projects: Participate in a variety of special projects both at local and regional scale

Requirements:

• Data-oriented work experience with excellent analytical capabilities
• Attention to details
• Understanding of customer buying customer retention
• Effective verbal & written communication
• Experience in producing creative content & copywriting is a plus

Application

Please send your CV to [email protected] with email subject: [ZAL] Position_Your Full Name 

Deadline: 19 May 2016

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